April Writing Roundup

Been plenty busy on many fronts lately, and during April, some of that work turned up in my public writing. Here’s a digest of that, and I hope you check some of these out.

Enterprise Connect 2023 - My Analyst Perspective, April 24, EM360

How Generative AI for Business Enhances Collaboration, April 18, TechTarget

POTS Replacement - More Complex Than You Might Think, April 11, No Jitter

The Year of AI: Impacts on UCaaS and CCaaS, April 4, RingCentral Blog