JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

Some things happen quickly, and others take more time. The latter applies for some work I’ve been doing with NICE recently. I’ve been writing a number of guest posts for their blog, and the first one was published yesterday, titled “It’s truth time! Legacy technology and processes impact employee retention”.

Other posts will run there in due course, and if you give this a read, it would be great to get your feedback. Depending when you check this out, my byline isn’t quite right, but the fix is coming soon.