JAA'S Analyst Blog - Current Posts

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Got travel for back-to-back events this coming week. Every now and then, events overlap, so I’m doing my best to attend major events for Avaya and Cisco. Starting Sunday, I fly to Phoenix for Avaya Engage, which caters mainly to partners and consultants. It’s not really for analysts, but I have good reasons to be there, and it will be a great window to take in their 2020 “All In” go-to-market messaging.

On Tuesday, I depart Phoenix for San Jose for a twofer Cisco event - both their Collaboration Analyst Summit and Contact Center Deep Dive. We’ll be getting roadmap updates on both lines of business, so it’s going to be an intense series of sessions.

Considering these are two of the biggest players in both collaboration and contact center, I expect to return home next Friday jazzed about what these companies are doing for 2020. It will be a firehose week for sure of information, so I’ll be taking lots of notes. Blog updates will come as time allows, and same for my social channels. I’m not hard to find on Linkedin, and my Twitter handle is @arnoldjon.