JAA'S Analyst Blog - Current Posts

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That’s the title of my latest post on BCStrategies, and if you followed my earlier posts and tweets about this event, I think you’ll find my takeaways here of interest.

As a long-time BC Expert and regular contributor to our portal, I saw lots of examples in Chattanooga where consumer-based applications of AI-driven voice could translate for enterprise collaboration. Much of this is already happening in the contact center, but I found this event a pretty good test lab for what we could be seeing in the workplace sooner than later.

I could only touch on a couple of themes in this post, so if you really want to hear the rest of the story, you know where to find me. Otherwise, the post is running now on our portal, and as always, comments and sharing are welcome.