JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

This is the third post in a series I've been doing for RingCentral about digital transformation, and the response has been strong enough to warrant more analysis, so watch for that soon. During this series, I've examined three specific business-level benefits of digital collaboration, and the role collaboration can play to support them.

For this post, my focus is on business agility, and it's running now on the RingCentral blog page. The other two posts addressed improving workflows and the customer experience - you can read those, along with the other posts I've been writing for RingCentral, here on my profile page.