JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

I've been doing webinars with Ziff Davis on a steady basis lately, and the next one is about digital assistants. This is another way of saying chatbots, and what I'm really talking about is the emergence of conversational interfaces as a way to leverage AI to make both collaboration and customer care more effective.

There's a lot to explore here, and I'll be providing an overview of current trends and opportunities based on my current research in this space. The webinar is next Tuesday, August 22 at 2pm ET, and I hope you can make it. As always, Ziff Davis webinars are free, and you can register here.