JAA'S Analyst Blog - Current Posts

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Time flies, but we’re now about a month away from Enterprise Connect 2024, at the usual spot in Orlando. I’m back again doing my annual session on the state of enterprise speech tech, and I’ll be joined by Alan Ranger from Cognigy, Abhishek Priyam from Sprinklr, and Ram Rajagopalan from RingCentral.

Speech tech and AI go hand-in-hand these days, and while the use cases are well-known in the contact center - and of course the consumer world - lots is happening in the enterprise, and not just for collaboration. I’ve been exploring this space for six years now at the show, and while much of the innovation is incremental improvements on existing AI apps, there are certainly new frontiers being opened up.

If that piques your interest, you’ll have to stick around to the last day, Thursday - our session is at 9am, and you can get more detail here. I hope you can join us, and if you haven’t registered yet, feel free to use the discount below to save $400.