BCStrategies Podcast - UCaaS and CCaaS: Better Together
/Our latest BCStrategies podcast is a hot topic - is it a good idea to deploy UCaaS and CCaaS together? Lots of momentum for the “yes” side, and most vendors are definitely on board - but there are certainly plenty of holdbacks and scenarios where this isn’t likely to work.
Lots to talk about, and if you’d like to hear our collective take, here’s the replay link. While you’re there, take some time to check out our other content - BCStrategies is the best one-stop resource for thought leadership around collaboration, cloud and contact center!