JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

The 2021 edition of Enterprise Connect is about a month away, and I’ll be presenting my annual update there on the state of AI and speech technology in the enterprise. Most of the attention for this corner of the tech world is focused on consumers and contact centers, but there are plenty of interesting use cases for enterprises right now, as well as on the horizon.

My latest No Jitter article is a preview for what I’ll talking about during my Enterprise Connect session, which runs at 11am on Monday, September 27. I hope you give it a read, and details are there if you want to register and join me then.