JAA'S Analyst Blog - Current Posts

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Conversational AI is a phrase you’re going to come across regularly as you start looking at the bigger picture for voice in 2021. It’s central to my research, but I’m hardly alone in trying to understand where voice fits into a world that is becoming shaped around AI.

Wherever you are on the spectrum of the intersection of voice and AI, I would encourage you to give our latest BCStrategies podcast a listen. This edition was moderated by Blair Pleasant, with 7 BC Experts weighing in, so there’s a lot of ground to cover. Here’s the link, and you can be sure this won’t be the last time we explore this topic during 2021.