JAA'S Analyst Blog - Current Posts

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A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

I do all kinds of podcasts, and this time around, I was interviewed by No Jitter’s Beth Schultz as part of a series sponsored by Spearline.

With that out of the way, Beth started by getting my back story and how I got into this space. I don’t get to talk about that often, so if you’re wondering how-did-I-get-here?, you’ll enjoy this podcast.

Otherwise, we talked about the evolution of voice in the workspace, leading to today’s AI-driven world where it’s getting hard to know what’s human, and what’s a bot. And yes, tracking and ensuring voice quality is a big part of the story, and that’s where Spearline comes in.

I’ll leave it at that, and hope you give the podcast a listen. Here’s the link, which also takes you to No Jitter’s On Air portal, where you can check out their other pods, including the other episodes in this Spearline series.