JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

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A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

It’s been quite a month for travel to industry events, but the work must also get done. This includes client work, and I have two webinars coming in November. This post is for a webinar I’m doing with PGi, and it’s hosted by TechTalk Summits. The full title is Why UCaaS is Essential for Solving SMB Customer Service Issues, and after my presentation, I’ll be joined by Joel Kappes, PGi’s VP of Global Implementation Services.

Details are here, including a link to the registration page, and I hope you can join us. The date is Wednesday, November 20 at 1pm ET.