JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

Pretty light month on the public writing front, but I was busy with a couple of conferences, a webinar and a lot of post-conference follow up for new business. So, just a handful of links to share, and maybe this means you'll review more of them.

1 Week, 6 Cities, 2 Conferences and 7 Takeaways, April 30, BCStrategies

Should You Buy Contact Center Services in a UC Bundle?, April 24, TechTarget

Is the Contact Center Going the Way of the PBX?, April 10, No Jitter

4 IT Success Strategies for Collaboration, April 9, Toolbox.com