JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

One of the benefits of being at major industry events is the media presence, and analysts are often cited as sources in their coverage. Like all analysts, I have my hot streaks, and I've been on a good run following Enterprise Connect. Since then, I've been cited as a source in the following writeups, as well as a full length guest post that was written earlier. More is coming, and to follow my media citings, please viist the In the News tab for my website.

IBM's New Watson Assistant Targets Business with "White Label" Service, Computerworld, March 26

Rethinking Customer Support with Office 365 and TouchPoint Agent, guest post for SMBnation.com, March 21

The Evolution of the Digital Workspace, CDW.com, March 21

AI and Speech Advances Bring Virtual Assistants to Work, Computerworld, March 20

Ready for Artificial Intelligence in Speech Recognition?, Tech Target, March 14