ITExpo Preview #2 - How AI is Changing the Customer Experience

This is the second of three sessions I'll be moderating at next week's ITExpo in Fort Lauderdale. Yesterday, I posted about the first one, also on the same day, and general details about the expo and my overall schedule can be found on the Event Calendar of my website.

The AI session will be next Wednesday at 1pm, and we'll be in Room 209. We've got a full slate, and joining me will be Muthusamy Selvaraj from Carenection, Eric Bauer from AudioCodes, Brett Lancaster from Ricoh USA, and Bachir Halimi from Speech Mobility. This link will get you to the full details for our session, and while you're there, you can see what else is going on at the show.

Otherwise, I have plenty of meetings booked, but if you want to connect, I won't be hard to find.

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