Business Benefits of the Cloud for UCaaS

My UCaaS series for Tech Target continues on their SearchUC portal, where the takeup has been very good. In the first post, I defined UCaaS and explained why it's becoming so popular now.

For the latest post, my focus shifts to outlining the business benefits of hosting UC in the cloud, along with three use cases where UCaaS has strong value. This post is running now on Tech Target, and part 3 in my series will run a few days from now.