UCStrategies Podcast - is Messaging Helping or Hurting UC?
/I digress, but messaging is too popular to ignore, and it's not clear yet where it fits in the value chain we're still calling Unified Communications. If the incumbent UC vendors aren't careful, their offerings may go away and become usurped by more social platforms that are all about efficient communication rather than business processes and productivity. When everything is free, it's hard to stop employees from using them, so there's a lot at stake here.
Enough said - time to listen to our podcast, which is running now on the UCStrategies portal. Dave Michels moderated, and my comments are towards the end of our scrum.