JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

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A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

Just a quick shout-out before people get too scattered for the holidays.

TMC's ITExpo East is just 41 days away, and before you know it, we'll be in Miami - nothing wrong with that, right? The show builds on strong momentum from the Austin expo back in September, and the upcoming program is as strong as ever. They recently announced Sir Terry Matthews as a keynoter, and you will not want to miss that. Great choice!

I'll be plenty busy as well, moderating three panels, and I'll provide more details on those as the speakers get confirmed.

1. Wed. at 11am - Building the UC business case

2. Wed. at 1:30pm - How call centers are being reshaped by smartphones, social media and fed-up consumers

3. Friday at 10am - Can UC get social?

Looking forward to all of those, and I hope you are too. Lots more to come about this and the Expo - stay tuned.