Metaswitch - Key Takeaways for SMBs on Focus.com

My latest Brief is running now on Focus.com. Having attended the Metaswitch Forum last week, it struck me that many of the key themes they were sharing with their service provider customers also apply to their customers as well - which are mostly SMBs. That happens to be a sweet spot for Focus.com, so it only made sense to build a Brief around that.

Hopefully you'll see things the way I do, but the only way to find out is to read the Brief, and then let me know - or even better, share your thoughts to keep the dialog going.