Chasing the Clouds, Part 2
/Basically, as voice shifts to both the Web and the desktop, phone systems become less relevant, and the possibilities for voice to be totally cloud-based become more interesting. "Chasing the Clouds, Part 2" is running now, and you can read it here.
If you haven't been to my TMCnet column page lately, I should mention that they've now added icons to subscribe to these feeds either by email or RSS. There's also a comment box at the end of the article, and I'd love to hear your thoughts there.