JAA'S Analyst Blog - Current Posts

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This week's podcast was with Stefan Dubowski, Editor of Telemanagement, one of Canada's leading publications serving the enterprise communications market. This was Stefan's second appearance on the Pulvermedia Podcasting Network, and this time we talked about the market opportunity for cablecos offering IP services to enterprises. It's certainly an untapped market, and Stefan shared his thoughts on the pros and cons facing MSOs. To date, it has taken a back seat to residential telephony, but it's just a matter of time until this becomes a priority. I'd say give it a year, or as much time as they need to get a lock on residential VoIP, and then they can turn their sights to enterprise. I suspect they'll need to some key partners to do this, but time will tell. You can pick up the podcast link here, as well as learn more about Stefan.

We'll both be at VON Canada here in Toronto next month, and if you're there, he'll be moderating the session on the use of IP in contact centers.