August 12, 2019 Unified Comms Influencers: The Top 50 for 2019 Revealed, Mio August 12, 2019/ Jon Arnold Unified Comms Influencers: The Top 50 for 2019 Revealed
July 30, 2019 Extending the Value of Cloud Beyond the Contact Centre, CallCentreHelper.com July 30, 2019/ Jon Arnold Extending the Value of Cloud Beyond the Contact Centre
July 19, 2019 No Jitter Roll - Five for Friday, No Jitter July 19, 2019/ Jon Arnold No Jitter Roll - Five for Friday
July 19, 2019 Voice and AI in the Enterprise - Q&A, Voice 2019 Blog July 19, 2019/ Jon Arnold Voice and AI in the Enterprise
July 19, 2019 UC Roundup: 8x8-Webcell, Others, Channel Partners Magazine July 19, 2019/ Jon Arnold UC Roundup: 8x8-Webcell, Others
June 24, 2019 The CP List: 20 Hosted PBX Providers You Should Know, Channel Partners June 24, 2019/ Jon Arnold The CP List: 20 Hosted PBX Providers You Should Know
June 18, 2019 Top 30 Contact Center Influencers, ProcedureFlow Blog June 18, 2019/ Jon Arnold Top 30 Contact Center Influencers
May 31, 2019 AWS Could Disrupt Cloud UC with Aggressive Voice Pricing, TechTarget May 31, 2019/ Jon Arnold AWS Colud Disrupt Cloud UC with Aggressive Voice Pricing
April 11, 2019 Mitel Partners with Talkdesk for Cloud Contact Center, TechTarget April 11, 2019/ Jon Arnold Mitel Partners with Talkdesk for Cloud Contact Center
March 25, 2019 Cisco Webex Gets AI Updates to Simplify Meetings, ComputerWorld March 25, 2019/ Jon Arnold Cisco Webex Gets AI Updates to Simplify Meetings
March 21, 2019 CP List Revisited - Top 20 UCaaS Providers, Channel Partners March 21, 2019/ Jon Arnold CP Listed Revisited - Top 20 UCaaS Providers
February 21, 2019 SMEs to Double UCaaS Adoption by 2021, Z6MAG February 21, 2019/ Jon Arnold SMEs to Double UCaaS Adoption by 2021
January 17, 2019 IBM Calls Time on Slack Rival Watson Workspace, Computerworld January 17, 2019/ Jon Arnold IBM Calls Time on Slack Rival Watson Workspace
January 15, 2019 2019 Tech Preview: Surprise Edition, ChannelPro-SMB, January 2019 Issue, pg. 17 January 15, 2019/ Jon Arnold 2019 Tech Preview: Surprise Edition, pg. 17
January 04, 2019 Amazon Contact Center Now Supports Real-Time Voice Streaming, TechTarget January 04, 2019/ Jon Arnold Amazon Contact Center Now Supports Real-Time Voice Streaming
January 03, 2019 How the Future of Work will Change Everything, TMCnet January 03, 2019/ Jon Arnold How the Future of Work will Change Everything
December 24, 2018 7 Key Trends for UCaaS in 2019, PC Magazine December 24, 2018/ Jon Arnold 7 Key Trends for UCaaS in 2019
December 14, 2018 Trello Adds IFTTT-style Automation with Butler Buy, ComputerWorld December 14, 2018/ Jon Arnold Trello Adds IFTTT-style Automation with Butler Buy
December 05, 2018 CIOs Believe Business will Move to a Voice-First Strategy, Information Age December 05, 2018/ Jon Arnold CIOs Believe Business will Move to a Voice-First Strategy
December 05, 2018 TOP 2018 VoIP Bloggers to Follow, VoIP Review December 05, 2018/ Jon Arnold Top VoIP Bloggers to Follow
