J Arnold & Associates
Independent Technology Research and Analysis
Helping businesses understand the strategic value of communications technology as they adapt to the digital transformation of work
Our Three Core Services:
Thought Leadership
We help educate the market about disruptive technologies, explain the business value, provide guidance for decision-makers, create mindshare for clients, and position clients as thought leaders.
Go-to-Market
Drawing on 15 years of analyst experience and a 15+ year pre-telecom career as an independent market research consultant, JAA brings a unique set of capabilities for any size of business.
Strategy
This is the consulting side of JAA’s practice, where clients engage on a retainer basis for ongoing advisory services.
JAA'S ANALYST BLOG - LATEST POSTS
SO, WHAT DOES A TECH ANALYST DO ANYWAY?
HOW DO I PROVIDE VALUE TO MY CLIENTS?
Would you rather listen to my explanation here on this video? I hope this does the job, and happy to tell you more any time!
OR… would you rather listen to this guy? Talking about side fumbling with a straight face - wow!
What, you’re not subscribed yet to my newsletter - JAA’s Communications and Collaboration Review? Subscribe here, and check out earlier issues here in the archive.
Listen here for our latest Watch This Space podcast and subscribe for what’s coming:
JUNE 2025 podcast is out now - listen to it here!
RECENT MEDIA HIGHLIGHTS
WANT TO HIRE JON AS A SPEAKER FOR YOUR NEXT EVENT?
nov. 5 - thoughts on wildix analyst event, guest on telecom reseller podcast
nov. 9 - bcstrategies podcast - our takeaways from the nice analyst summit in vienna
new insight report - evaluating business models for cloud communications providers
oct. 20 - enterprise connect 2026 - preview for my topic about ai and impact on workplace communications
oct. 23 Webinar with NICE/cognigy and converged tech pros - agentic ai for healthcare and Patient experience
sept. 9 - podcast about being an independent analyst and the value of thought leadership
july 28 - guest on kane simms’ vux podcast - impact of ai on enterprise comms
june 2025 - new kudo - watch this space, a top tech podcast winner from tmc
may 2025 - another new kudo - top 20 UC influencers to follow
FEB 2025 - NOW A CX ALL-STAR ALONG WITH BEING A UC ALL-STAR
new kudo: top 5o thought leaders/influencers in telecom, thinkers360, jan. 6, 2025
PROFILE ARTICLE ABOUT DIGITAL TRANSFORMATION AND FUTURE OF WORK, SEPT. 29, 2023